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    NOTICE TO MEMBERS

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    On June 21 we’re making some adjustments to our online banking experience and you’ll see some small changes as a result, however, it won’t affect your access to online banking or your debit card.


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    ​WHAT'S NOT CHANGING

    • Cheques and pre-authorized payments (i.e. insurance payments and payroll deposits) will process as usual
    • Scheduled transfers (i.e. from chequing to savings accounts) will still take place
    • Scheduled online bill payments, including your post-dated online bill payments will process as usual except for pending bill payments for business online banking members
    • Access to eStatements

    HOW THIS CHANGE MAY IMPACT YOU


    ​Access to your online banking history will be reduced to one year, however, access to your eStatement history remains for up to seven years.
    ​

    To better understand how these changes may impact you, please call our Member Advice Centre at 1-888-597-6083.


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    First West Credit Union