NOTICE TO MEMBERS

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On June 21 we’re making some adjustments to our online banking experience and you’ll see some small changes as a result, however, it won’t affect your access to online banking or your debit card.


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​WHAT'S NOT CHANGING

  • Cheques and pre-authorized payments (i.e. insurance payments and payroll deposits) will process as usual
  • Scheduled transfers (i.e. from chequing to savings accounts) will still take place
  • Scheduled online bill payments, including your post-dated online bill payments will process as usual except for pending bill payments for business online banking members
  • Access to eStatements

HOW THIS CHANGE MAY IMPACT YOU


​Access to your online banking history will be reduced to one year, however, access to your eStatement history remains for up to seven years.

To better understand how these changes may impact you, please call our Member Advice Centre at 1-888-597-6083.


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