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WE'RE ALWAYS IMPROVING OUR DIGITAL EXPERIENCE
We are continually trying, testing, learning and listening to your feedback to better meet your needs.
INTRODUCING A REFRESHED DIGITAL BANKING EXPERIENCE
This summer we’ll be delivering an improved digital banking experience; starting first with online banking on August 24. Later this fall, you can experience an improved mobile app too.
WHAT YOU CAN EXPECT
All the same features and functionality plus the ability to link your investment and Envision Financial Mastercard accounts. It will look fresh and new with greater simplicity and ease of use. You’ll enjoy:
Improved navigation
Enhanced display to minimize scrolling
Modern look and feel
Optimized display response for various devices
THE FUTURE LOOKS BRIGHT
As we continue to enhance our digital banking offering, we’ll look to involve you and get your feedback to help inform new future features and functionality. We already have some great things on the way including:
Expanded payment capabilities
Added self-serve day-to-day banking features
LOGGING INTO THE REFRESHED EXPERIENCE
Regardless of how you access the login page―whether by visiting our website or through your favorites bar―your login credentials remain the same.
The only difference will be the simplified pre-login page featuring a single Online Banking link for both Personal and Small Business account holders.
Have questions about the new digital banking experience?
Contact our Member Advice Centre at 1-888-597-6083 and an advisor will be happy to help.
We acknowledge that we have the privilege of doing business on the traditional and unceded territory of First Nation’s communities.
© First West Credit Union. All rights reserved.
