Yes. Indicate the type of direct deposit to be switched and complete the required information. Some employers and government agencies require direct deposit switches be completed directly with them. In these cases, they may not accept the switch request via ClickSWITCH and you will need to contact your payroll department.
Service Canada no longer processes or accepts forms with an electronic signature. This affects requests for Old Age Pension (OAP) or Canada Pension Plan (CPP) transfers.
Going forward, there could be up to four options for account holders to switch their account information. The options will be determined based on the agency selected within the ClickSWITCH database:
- Print the form, provide a 'wet' signature & mail in the form (Could take over 12 weeks to process)
- Call Service Canada directly 1-800-277-9914
- Complete the online form: Service Canada
- Or visit a local Service Canada office, in person