REFERRAL PERKS®
For a limited time, earn $200* for you and your friend for every successful referral.
A new online experience is on its way
We’re investing in technology that brings together local expertise and global best practices, to bring you a new online banking platform and mobile app that enhance your cooperative banking experience.
For a smooth transition, we need your current email and cell phone number
When the new platform launches early next year, you’ll receive a one-time security code at the email address or cell phone number we have on file. You’ll need this code to log in for the first time.
Choose one of two options below to verify and update these details.
Update your details yourself
- Log in to the desktop version of online banking (not the mobile app)
- Click on Profile & Settings to open the side menu
- Click on Change Contact Information
- Verify that your current cell phone number and email address are correctly entered in the designated fields
*Important note: Only cell phone numbers entered in the ‘Cell Phone’ field can receive a one-time security code. If you don’t have a cell phone, you’ll receive the one-time security code via the email address we have on file for you.
If updates are required:
- Use the New Contact Information form to make changes
- Click continue to complete the verification process
Let us update your details
Call our Member Advice CentreMonday to Friday: 8am - 8pm, Saturday: 8:30am - 4pm, Sunday: 11am - 3pm.
Chat live online with an advisor Monday to Friday: 9am – 5pm.
We’re here to support you
We’re committed to keeping you informed through this transition.
Check back often for more updates.
Meet with us
Speak to an advisor on the phone or at a branch.
We acknowledge that we have the privilege of doing business on the traditional and unceded territory of First Nations communities.
