ONLINE BANKING

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YOU HAVE ENOUGH THINGS TO WORRY ABOUT. BANKING SHOULDN'T BE ONE OF THEM.

Our personal online banking makes it easy to manage your money. All you need is a computer with Internet access and a personal access code. Best of all, there's never a lineup.


Not yet enrolled in online banking?

No problem. Call us at 1-888-597-6083 or come in to your local branch and we'll set you up.


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Everything you need

Check your balances, manage bill payments and view your transaction history — 24 hours a day, seven days a week.

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Pay bills, send money, transfer funds between your accounts — whenever it's convenient for you.

We use the latest technology to keep your money and your information safe — always.

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​ONLINE BANKING FEATURES 
  • Access your personal and business accounts 24 hours a day, seven days a week
  • View account balances and transactions
  • View single or multiple cheque images for items that have cleared your account
  • Transfer funds to anyone with a Canadian deposit account using Interac e-Transfer®
  • Sign up for eStatements
  • Access online banking using your smartphone or download our Mobile App for Apple or Android
  • Pay bills—immediate, future dated or recurring
  • Add and remove bill vendors
  • Manage your profile and account settings
  • View important messages and special offers from Envision Financial
  • Order cheques
  • Download your statements to popular software programs
  • Change your personal access code
  • Create, list and remove stop payments


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READY TO ENROLL IN ONLINE BANKING?

Call us at 1-888-597-6083 or visit one of our branches to obtain your secure personal access code.

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24/7 SECURITY 

At First West Credit Union, keeping your financial information secure is our top priority. The first time you log in to online banking, you’ll be asked to set up some security questions (and provide answers that are unique to you) before proceeding with your login. For subsequent logins, you’ll only be prompted to answer one of your security questions when the system determines there is a potential risk for online attack.

Learn more about our privacy and security practices.


SETTING UP ACCOUNT ALERTS 

Account alerts can help protect you against potential fraud on your account and also let you know when we've got a special offer for you.

To set up alerts:

  1. Log in to Online Banking
  2. Click on Manage Alerts from the Messages & Alerts tab in the left-side menu, then click on Add Contacts.
  3. Add the mobile phone or email address where you would like to receive your alerts (if you’ve already added a phone for text banking you can use the same phone).
  4. Choose the alerts you would like to receive by selecting Add a New Alert.

If you don't have access to Online Banking, call us at 1-888-597-6083 or visit your branch and we'll be happy to set that up for you.


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WE'RE HERE FOR YOU

Everything is easier with a little help.

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