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HOW-TO LIBRARY

Helping you bank from home with ease.


DISCOVER MORE WAYS TO BANK WITH US​

 

As we continue working to improve your online experience, we're also working to refresh our guides and tutorials to help you navigate Online Banking and our Mobile App. To answer your everyday banking questions, Finley, our digital assistant, is happy to help!

 
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Call our Member Advice Centre at 1-888-597-6083 to:

  • Set up access to online banking
  • Check your account balance
  • Transfer money & pay bills
  • Chat with a financial advisor
  • Start mortgage & loan applications
  • Manage your accounts
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  • Manage your accounts 24/7
  • Check your account balance
  • Pay bills
  • Transfer money between your accounts
  • Interac e-Transfer®
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  • Check your account balance
  • Transfer money & pay bills
  • Interac e-Transfer®
  • Deposit cheques
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  • Deposit cheques
  • Withdraw cash
  • Access full ding-free® ATM network

 

Helping you bank from home with ease

 
 
 
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PRINTABLE GUIDES LIBRARY

Step-by-step instructions to the most common transactions

 

 

 

® All trademarks are the property of their respective owners.

 

 


YOUR SECURITY IS OUR TOP PRIORITY

We are committed to safeguarding your personal and financial information.

 

How we're protecting you

Here are some of the things we're doing to protect you and to ensure your online & mobile banking experience is safe: 

  • Automatic session timeouts 
  • Temporarily disabling online account  
  • Data encryption 
  • Communication standards 

 

 

How you can protect yourself 

Here's what you can do to keep yourself secure while online and mobile banking: 

  • Protect your passwords 
  • Set up online account alerts 
  • Protect your desktop/mobile devices 
  • Safeguard your cheques ​ 

 

 
 
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If you’d like more information on what we are doing to keep you safe and secure, view our privacy policy here.